In-Person Technology Support for Senior Living

Gogo Tech provides friendly, on-site technology help for everyday issues with phones, tablets, and laptops—delivered weekly so residents get the support they need while staff stay focused on care.

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The problem senior communities are already facing every day…

Everyday tech support for residents is not a new need. It already exists and is often handled informally by staff, activities teams, administrators, and resident family members.

Gogo Tech helps residents with common tech frustrations and needs

  • Support for smartphones, tablets, and laptops

  • Email, texting, and photo help

  • Video calls, including FaceTime and Zoom

  • Social media support

  • App and game setup

  • Getting started with AI tools

  • Device simplification, such as adjusting font size, reducing pop-ups, and using voice-to-text

  • Tech Tip of the Day – Each visit includes a new, fun tech tip residents can learn in under five minutes

Proactive Device Simplification

Gogo Tech helps seniors feel confident using their personal devices by making them easier to see, understand, and use

👁️ Readable Screens

Larger text, clearer contrast, and simplified display settings.

🏠 Simple Home Screen

Remove clutter and highlight the apps residents actually use.

📞 Easy Calling & Texting

One-tap contacts, larger text, and voice-to-text support.

🎥 Comfortable Video Calls

FaceTime and Zoom set up clearly, with practice and guidance.

🔔 Fewer Alerts

Fewer pop-ups, alerts, and confusing notifications.

🛡️ Safety & Peace of Mind

Clear privacy settings and scam awareness explained simply.

Why Communities Use Gogo Tech Services

• Reduces staff and family interruptions related to basic technology questions

• Improves resident confidence, engagement, and day-to-day independence

• Provides a clear, consistent weekly support model residents can rely on

• Demonstrates a modern, resident-focused service that enhances marketability

Gogo Tech Services offers weekly technology help desks held in a common area of your community on the same day and time each week. Residents stop by with everyday technology questions for hands-on assistance.

    • Support for smartphones, tablets, and laptops

    • Email, texting, and photo help

    • Video calls, including FaceTime and Zoom

    • Social media support

    • App and game setup

    • Getting started with AI tools

    • Device simplification, such as adjusting font size, reducing pop-ups, and using voice-to-text

    • Tech Tip of the Day – Each visit includes a new, fun tech tip residents can learn in under five minutes

      We are currently serving the Chicagoland Area

  • Free Pilot Program: in-Person Tech Coaching for Residents

    • Two free-in person sessions, 2 hours per session, held in a common area at your facility

    • Pilot dates scheduled on mutually agreed-upon dates.

    • An optional resident-facing presentation is available to introduce the service and set expectations ahead of the pilot.

    Following the pilot, we provide a brief summary of resident participation and recommend an ongoing support option based on observed demand.

  • email: info@gogotechservices.com

  • Weekly Tech Help Desk

    1x per week

    3-hour session, same day/time each week, 6 month agreement

    Expanded Tech Help Desk

    2x per week

    Two 3-hour sessions, same day/times, 6 month agreement